Gift Wrap is available for all Sydney Evan purchases and is complimentary. Please check the gift wrap option during the check-out process for any items that require gift wrap. All Sydney Evan purchases come in our signature Sydney Evan pouch and gift box.
We will email order status updates to the email address you provide at check-out. Updates will include order confirmation, shipment confirmation and tracking details, as well as notification of any delays or requests for additional information.
If you created a Sydney Evan Account you can also check order status by logging into your account.
Sydney Evan will repair at no charge any breakage caused by manufacturer defect within 120 days of receipt of purchase. Repairs needed after 120 days or deemed to be caused by misuse will incur a repair charge at the customer’s expense. Repairs will be assessed on an individual basis.
Our Repairs Processing Center only accepts repairs for items purchased on SydneyEvan.com. Repairs for items purchased at one of our Retailers must be returned through the original point of purchase and cannot be accepted through the SydneyEvan.com Returns Processing Center.
Please refer to our Jewelry Care Instructions for tips on how to keep your Sydney Evan jewels in tip-top condition.
At this time international orders cannot be processed through our website, but may be able to be processed manually, with additional verification.
Sydney Evan accepts the following credit cards:
Your card will be charged at the time you place your order. You will be asked to provide your Credit Card Number, Expiration Date, Security Code and Billing Address. We are only able to ship to your Credit Card Billing Address at this time.
We do not currently accept credit cards with an international billing address.
Sydney Evan Materials:
Shy by Sydney Evan Materials:
All Shy by Sydney Evan pieces are sterling silver and are plated in either 14k gold or white rhodium. Rhodium is a member of the platinum family. In addition each Shy by Sydney Evan piece features a tiny bezel-set diamond.
Regular orders may be canceled anytime prior to shipping. If you wish to cancel an order after shipping please refer to our Returns & Exchanges section for return instructions.
We regret that we are unable to refund shipping charges for items canceled once they have been shipped. For cancelled orders placed using our free shipping option, customer will be responsible for any shipping charges we incur to ship your package, if package has been shipped prior to notification of cancellation. Customer is responsible for any and all shipping charges on any bounced or undeliverable packages.
Special Orders and Custom Orders cannot be canceled once they have been placed into production.
Sydney Evan charges Sales Tax for any orders shipped to an address in California. All orders shipped within Los Angeles County will be charged 9% sales tax. Orders shipped to all other counties within California will be charged the statewide sales tax rate of 7.5%.
Each Sydney Evan beaded bracelet is made from the highest quality materials. These materials
are often cut from natural sources and the use of hairsprays, lotions, colognes or perfumes can
alter the natural state of the materials used. For this reason our bracelets are highly sensitive to
waterand wearing them while sleeping, showering, exercising, or in a pool or sauna
should be avoided.These elements can weaken the elastic cord that holds the bracelet
together and can contribute to breakage in the future if not cared for properly.
To ensure the longevity of your Sydney Evan beaded bracelet, ROLL the bracelet on or off your
arm, rather than pull, stretch or tug on the beads. Repetitive tugging and pulling can cause
the elastic to weaken and break over time and should be avoided. To maintain the beauty
of your beaded bracelets, we recommend cleaning the beads by using mineral oil that has
been wiped off with a soft, white cloth.
Just like other fine chains, both our link and Bolita chains can be delicate and should be treated
with the utmost care. Do not pull or tug on them. Chains should be treated
delicately in order to prevent damage.
Please use caution when applying hairsprays, lotions, colognes and perfumes when wearing
Sydney Evan jewels. Their application may cause the metal to tarnish. When cleaning fine
jewelry it is always best to leave it to a professional as many home cleaning methods
may cause damage.
Sydney Evan Return Policy:
Customer is responsible for any and all shipping charges on any bounced or undeliverable packages.
Special Orders or Custom Items cannot be returned.
Sydney Evan offers free shipping via UPS Ground (within the Continental United States) for any purchases over $200. Please note that we cannot offer free shipping to Alaska and Hawaii. This applies to merchandise purchased on SydneyEvan.com only.
Rates for our other shipping options (via UPS) are as follows:
2nd Day- $33 (arrives in 3-5 business days)
Overnight Next Day Air*$50 (arrives in 1-4 business days)
Alaska & Hawaii
2nd Day- $65 (arrives in 3-5 business days)
Orders under $200
Ground- $10 (arrives in 2-8 business days)
2nd Day- $33 (arrives in 2-5 business days)
Overnight Next Day Air*$50 (arrives in 1-4 business days)
Sydney Evan Order Policy:
Packages are delivered Monday-Friday. Sydney Evan cannot assume responsibility for UPS shipping delays.
All pricing shown on Sydneyevan.com is our current Suggested Retail for the featured combination.
Prices are subject to change. Sydney Evan reserves the right to correct pricing errors.
Special Orders placed on SydneyEvan.com are non-returnable and non-exchangeable. Any item purchased using our Special Order option will be considered a final sale. Special orders cannot be canceled once they have been put into production.
All Sydney Evan beaded bracelets are strung on a stretch elastic cord along with our 14k gold SE logo charm.